Customer (refer to as "user")
SantaIsHere.com (refer to as "we", "us")

Placing Orders and Information Collection

We collect information from the users of the Site at several different points on the Site. For example, we collect and/or request information when a user:

1) Places an order
2) Requests notification of an order status
3) Participates in an online survey
4) Submits an E-mail/Suggestion

In order to fulfill the requests of Site users in the above instances, the user may be requested to provide contact and/or credit card information. If we have trouble processing an order, a request, or completing a delivery, this contact information will be used by us to contact the user.

We use a credit card processing company to bill purchasers of goods and services from the Site, and depending upon the goods and services being ordered and where they are being shipped, we may also use outside suppliers and/or delivery companies to assist us in fulfilling and delivering orders. We share with them the information necessary to enable processing, fulfillment, and delivery of goods (i.e. name, address, and as appropriate).
We may provide personal identifying and account information in special cases such as enforcement as required by law or legal process to protect and defend the rights and safety of our Site and its users.

Consent

By using our Site, the user agrees to the terms and conditions set forth in this Internet Privacy Statement INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof and the user consents to the collection and use of this information by us as disclosed in this Internet Privacy Statement. We may revise this Internet Privacy Statement or the Site Terms of Use at any time by updating these postings. By using this Site you agree to be bound by any such revisions in effect at the time of use and should therefore periodically visit this page to determine the then current policies applicable to users of the Site.

Security Information

Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that Information is protected both online and off-line.

We take credit card information security seriously and use a Yahoo! Sopping Card to make shopping safe at our Site. Furthermore, your information is encrypted and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also protect user information off-line. All of the information of our Site's users, including the sensitive information mentioned above, is maintained in a restricted section in our offices. Only those of our employees who need the information to perform a specific job (for example, our account or customer service representatives) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices.
If you have any questions about the security at our Site, please contact us.

Cookies

You may have heard of the term "cookies". Cookies are routinely used by most, if not all, E- commerce merchants. On our ends, we use PHP SESSION cookies, and on the Yahoo! Shopping Card and PayPal end, they use cookies to manage the shopping cart.

Surveys & Contests

From time-to-time we may request information from the users of the Site via surveys or contests. Participation in these surveys or contests is completely voluntary, and the users of the Site have a choice whether to disclose this information. Information requested may include contact information (such as your name and shipping address), and demographic information (such as zip code, age level, etc.). We use such information to notify contest winners, award prizes, and for analyzing the Site traffic to improve the user's experience on the Site.

Children's On-line Privacy

We recognize the particular importance of protecting the privacy of children. Consistent with the Children's Online Privacy Protection Act (COPPA), we will not knowingly collect any personally identifiable information from children under the age of 13. When a user makes a purchase on the Site, the user is representing to us that they are an adult. If a child has provided the Site with personally identifiable information, we ask that a parent or guardian contact us and we will delete the information pertaining to the child from our records.

We may communicate with the users of the Site via e-mail, telephone, mail, or fax in order to provide requested services, content, product information, notification of special offers, or in regard to customer service issues relating to a purchase.