SantaIsHere.com - personalized gift for all ages
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We hope we can answer all of your questions below:

How the letter would be mailed?

Can I send a letter anywhere in the world?

What if I have more than one child at the same address?

What if my Santa Letter does not arrive?


How the letter would be mailed?
The Santa Letter is mailed via UPS or via USPS. You may choose the shipping option that suits your needs best. If you need your Letter from Santa before Christmas and there are a few days left... we recommend you chose UPS 2nd delivery. USPS will take 6 business days to deliver a letter but there is no guaranty it would be delivered on time during the busy Christmas season. It is a customer responsibility to choose a suitable shipping method for his/her order.(updated 12/15/2006)

Can I send a letter anywhere in the world?
Unfortunately, this year we will only be able to send letters to the United States and Canada.  By next year we hope to expand our business to all over the world!

What if I have more than one child at the same address?
Santa has this covered too. You have several different text messages to choose from, thus ensuring the magic lives on!

What if my Santa Letter does not arrive?
Although extremely unlikely, occasionally a Santa Letter may get "lost in the post.”  Unfortunately, santaishere.com is unable to offer refunds in such circumstances as these occurrences are out of our control.  We will, however, issue replacements or you may choose to have a replacement sent free of charge the following Christmas.